Keys To Good Presentation(s) | Training

Messrs G Owen & Co

Keys To Good Presentation(s) | Training | Workshop(s)

The Keys To Good Training

INTRODUCTION

Training has been a major growth area for the voluntary sector with an ever increasing amount of money being spent on training presentation(s), training, workshop(s). The quality of presentation(s), training, workshops can vary widely. We have all experienced training presentation(s), training, workshop(s) which range from the good, to the bad and the indifferent, and yet trainers always seem to believe that their presentation(s), training, workshop(s) are of a high standard.

How do training organisations ensure the quality of their presentation(s), training, workshop(s)? How do they manage quality control?

How we tackle the issue of quality:

The aim of our presentation(s), training, and workshops is straightforward, to leave all participants confident and capable of attaining the objectives set for each presentation(s), training, workshop(s) so as to leave armed with knowledge and tools to do their job well to the benefit of your group/organisation. How do we achieve this? We have developed our presentation(s), training, workshop(s) as a provider in the voluntary sector tailoring our material and syllabus based on previous service delivery and on comments and feedback from groups/organisations. We have tried to establish some key principles of effective training and some way of maintaining the quality.

ENCOURAGE MISTAKES

To be a good trainer you obviously have to know the subject that you are teaching, That is necessary but is too often seen as enough to take a class, More important is that trainers understand the teaching process, communicate well, and have some knowledge of how people learn. In essence the thrust of our presentation(s), training, and workshop(s) are to empower individuals to feel confident so as to be able to use the experience and skills learned to the long term benefit of their voluntary group/organisation.

We believe everybody is born into this world intelligent, capable and eager to. Early on we do very well, learning the very complex tasks of walking and talking. We get almost universal encouragement in this, our experiments and mistakes being accepted and welcomed. (Most people would not think of telling a toddler, angrily, how to walk: 'No, you do not do it like that, You do it like this.')

We are all natural beamers, trying things out, finding out if it works and then trying again. But somewhere later on we get criticised for our mistakes, feel blame and hurt and gradually lose our early ease of learning. By the time we get to a subject such a fundraising we are often too terrified of getting it wrong to feel able to tackle them at all.

One of the first things we do on any presentation(s), training, workshop(s) is to encourage people to make mistakes, Not just to allow mistakes, but positively encourage them. People can only get near to rediscovering their learning potential if they are really prepared to bash away and get (lots of) things wrong.

Key principle: All participants should be encouraged to experiment and to make mistakes

we learn by getting things wrong.

PARTICIPANTS INVOLVEMENT

People learn in different ways and technical people often do not understand why others cannot learn in the same way and as easily as they do, by being shown something once.

Our best learning is done through involvement, wherever possible doing it ourselves and having to think through what to do next. Our principle is: Never tell when you can ask.

We keep people active, involved and thinking by extensively asking participants for the answer. Any new feature needs a general introduction, but after that the participants can tell you many of the steps if they are encouraged to use the material and all other resources.

Always keep in touch with the pace of participants: It is nearly always better to learn a little well than to cover a lot simply. A crucial part of involvement is exercises to go over what has been taught. It gives assurance on how to do it, providing it is designed to build confidence.

Key Principle:

We Tell You

You Forget

We Show You

You Remember

We involve You

You Understand

TAKING RESPONSIBILITY IMPROVING YOUR TRAINING

If the participant has not learnt then we as trainers look to taking responsibility. What could we have done differently? How could we have got through to that person? This may sound extreme, but all participants can, we believe, be reached

although some take more work than others (and some simply need to go at a more relaxed pace). Some people do have difficulty learning. But we have never met a participant who was deliberately stupid on a presentation(s), training, workshop(s).

This attitude, of taking full responsibility, makes the difference between a trainer determined to always improve and the slippery slope of assuming we know how to do it already, which leads to ignoring your own faults and mistakes. We are all, as trainers, still learning, improving and developing what is successively delivered. At Messrs G Owen & Co the first condition for booking is that we do not think they know everything there is to know about training.

Key principle: Take Full Responsibility for Your Training: Never Blame the Participant if they do not learn

(albeit that the participant needs to ensure that attend training sessions on time, and engage with the subject for both them and their Organisation to benefit).

SUPPORT

Participants will still hit problems, either due to forgetting what they did on the presentation(s), training, workshop(s), due to a host of reasons. If we are to fulfill our aim of enabling and empowering participants to use the subject training providing in the group’s/organisation’s workplace we must be able to provide support after the presentation(s), training, workshop(s). That means a Internet OnLine service.

The better we make our presentation(s), training, and workshop(s), and our support material, the fewer follow-up queries we get. The length of support is important: if our materials are good enough, participants should be able to pick up using the support

even after some time.

Our Presentation(s), Training, and Workshop(s) information and material is available 24:7 from our web site

[please see index by clicking on the keyboard:

so can be viewed and even downloaded (in different formats, PowerPoint

Acrobat

and Word)

Added to this there are a host of different ways to contact us for advice, queries, questions, or simply to feedback. Links to these are available on all our web site pages, including contact web page. .

The Internet OnLine service is popular given the number of visits/return visits to our web site pages. But it is also vital to us, as the feedback that helps us to improve. Through the Internet OnLine service we find which parts were not well understood - and we find what traps participants actually fall into when they get back.

THE MATERIAL

Few people remember everything they learn on a presentation(s), training, workshop(s). Good material is not an added-extra but a crucial part of any presentation(s), training, workshop(s). Participants should be able to look up any issue covered on the presentation(s), training, workshop(s) when they return. And it is not enough to just hand it out. One aim of the presentation(s), training, workshop(s) should be to use the material during the day, so as to leave the participant confident in using that too.

Key Principle: The participant should be able to look up anything covered in the presentation(s), training, workshop(s) in the material, and be quickly reminded of how to do it.

LEARN FROM THE PARTICIPANTS

We get feedback through the evaluation forms that participants fill out as they leave. These evaluations are tremendously valuable in letting us know what participants got out of the presentation(s), training, workshop(s). There is a danger in relying solely on what have been described as happiness sheets (because of everyone's natural tendency to want to write something positive). A tip: Add a second evaluation sheet, asking participants to evaluate their confidence on various features of the subject. People are prepared to be much more critical of themselves than of the presentation(s), training, workshop(s) and this sheet gives crucial feedback, even identifying which parts of the presentation(s), training, workshop(s) need working on.

PEOPLE ARE DIFFERENT

Essential to an excellent days training is that the right people are on the right presentation(s), training, workshop(s). One of the hardest tasks in training is to teach people at different levels simultaneously. Again it is our responsibility as providers. We should ensure, by improving our questions and information in advance, that the right people are on the right presentation(s), training, workshop(s).

The secondary issue is that inevitably each participant attending will come not only from a different background in the voluntary sector, but representing different type of causes. It is difficult to be generic. What, for example, is needed to help fundraising for one group/organisation will be different for that of another. One group/organisation may simply be looking for help with capital funding as oomph or start-up costs; whereas another might be looking to raise funds for a new initiative project; and another needing larger sums for core (revenue) running costs.

Different people learn at different rates. One way to tackle this is to provide presentation(s), training, workshop(s)s at different speeds. In fundraising we now offer Introduction to Fundraising (for nervous participants), Fundraising Presentation (the normal presentation(s), training, workshop(s)), Fundraising Strategy

(for quick or pre-experienced learners)

and intermediate (for those who have already been engaged with experience in fundraising), and even a Fundraising Exiting Strategy.
People can then choose a presentation(s), training, workshop(s) that goes at their own pace.

ENABLE & EMPOWER OUR PARTICIPANTS

We are all, at birth, natural learners. If we were completely relaxed and at ease with the rolls we discharge in a voluntary group/organisation, and retained that full eagerness to learn, we would use all the clues available to deduce how to perform our task.

The ultimate goal of our presentation(s), training, and workshop(s) must be to shift people to that natural eagerness to learn. The best service delivery does not just highlight issues on the subject, but leaves people unafraid, confident and hopefully eager to explore all aspects of the subject.

Good training requires clear principles and techniques, based on involving and empowering participants. But even the best trainers can become complacent and let their service slip. The key step to always maintaining and improving our training is that of taking full responsibility at all times for the results. This attitude requires work before the presentation(s), training, workshop(s) and after the presentation(s), training, workshop(s) but if we are always looking for ways to reach every participant, we can only improve.

This article is not a definitive statement on training, but one step in a debate. Feedback, comments and further suggestions are welcome.

RECOGNISING STRENGTHS & WEAKNESSES OF AN INTERNET SERVICE PROVISION
Services & Training Internet Approach & Philosophy

(i) Messrs G Owen & Co's Initiative recognises strengths and weaknesses of its services and training through the internet in the context of engaging some voluntary sector groups/organisations, especially those who are new or small and who resources do not include ICT equipment and ISP services. This has the distinct consequence of potentially disenfranchising certain sections of the voluntary sector. However, increasingly with the positive and significant increase in accessibility, either though public amenities, or high street internet cafe style provisions, this is positively changing and enabling groups/organisations to establish basic free e-Mail services and access to web sites.

This is reinforced by a host of ICT initiatives, (backed by funding/grants schemes), that enable new, small, (and other) groups/organisations who pervious have not had such IT facilities to be able to generate this resource within. Accredited market surveys,
(corroborated by statistics), show that the increases in purchases of computers/ICT equipment and peripherals by consumers has been substantial with the net result that the market has restructured its pricing policy making the costs greatly less thereby enabling even the smallest of voluntary groups/organisations, (with a small turnover), to be able to afford such resources/facilities. Similarly, consumer demand, and EU pressures has already begun to significantly, (although still a long way from other European Countries), reduce the cost of suitability Internet services, e.g. full broadband but progress is becoming apparent, again making the cost to groups/organisations more affordable.

(ii) Crucially, the adaptability and flexibility of the internet, (in the competitive market even for voluntary groups/organisations), provides a far more comprehensible service with the available, e.g. research potential funders, ascertain current funding available, ascertain terms of reference, download material and grant-aid applications and so the list is fast becoming endless. There is therefore unequivocal evidence that providing such services and training via the internet will, over the next decade, become second natureand an essential tool in service delivery within the voluntary sector.

(iii) The Initiative assiduously however does not simply seek to advocate or indoctrinate groups/organisations in the use of the services and training via the internet. The provisions at Messrs G Owen & Co on the internet is reinforced by a host of services to empower groups/organisations to be able to establish such ICT facilities/Resources, ranging from web pages designed at sources to seek things and issues to consider to web development viz, donation or buy ICT equipment, ICF Internet Fundraising Guidelines Introduction,IT Policy Use of Data Held on Computers & Internet/e-Mail, Spam e-Mails Check to Avoid, Web Site Developing Suggestions for Organisations/Groups; and establishing networks, (with hyperlinks to direct sources at a touch of a key). The Initiative also explores a whole range of other associated issues, not least potential funders to help finance groups/organisations, through donations, grant-aid, permanent loans, and an awareness of other new schemes as they become available reinforcing the claim that the services and provisions available via Messrs G Owen & Co are truly a one-stop-shop.

(iv) The initiative continues to also network with ICT companies to see, (and even negotiate) favourable terms, discounts to make available to voluntary sector focusing on the new and small groups/organisations, and mindful particularly of those potentially
disenfranchised. Hardcopy material, (as downloadable below), is also made available to kick-start reinforced with specific training/workshops, e.g. Fundraising On The Internet providing visual and live online illustrations to encourage and empower groups/organisations, backed-up with hardcopy material of the training/workshops with contacts to follow-up long after. One-to-One supplementary support is also available to those who seek further help and assistance, with also the ability to use platforms on the web site(s) to e-mail, feedback, forums. link, subscribe and so forth. The Initiative is also striving to cater for all including those with visual impairment with larger print and
audio.

A COMPLETE TRAINING SERVICE

A good training service consists of more than good teaching:

Information in advance: Pre-presentation(s), training, workshop(s) information should make clear what you will get out of the presentation(s), training, workshop(s), and what you need to know in advance

Well structured ½ or day: The training session should have a clear structure, with clear objectives, and wherever feasible, include exercises to try things out for yourself

Relaxed well-explained training

Trainer responsive to your questions and needs

Comprehensive material: which makes it easy to look up how to do things after the presentation(s), training, workshop(s)

Full after-presentation(s), training, workshop(s) service: Ability to contact and ask about problems after the presentation(s), training, workshop(s)

Gordon Owen @ Messrs G Owen & Co are Members' of:

GrantsNet:

The Institute of Fundraising IT Special Interest Group:

The Corporate Fundraising Special Interest Group of the Institute of Fundraising

TrainingZone:

DOWNLOADS:

Presentation Training Workshop Notice (Messrs G Owen & Co) Download [In Word .doc Format]:

Training Booking Form (Messrs G Owen & Co) Download [In Word .doc Format]:

Attendance Register (Messrs G Owen & Co) Download [In Word .doc Format]:

Feedback Form Gordon P Owen @ Messrs G Owen & Co [In Word .doc Format]:

Monitoring & Evaluation Form (Messrs G Owen & Co) Download [In Word .doc Format]:

© Fundraising from Companies + Charitable Trusts/Foundations & through the Internet
(Fundraising Book Published by Mr Gordon P Owen) Download at £5 per copy [In Acrobat .pdf Format]:

Terms & Conditions Presentation(s) Training Workshop(s) @ Messrs G Owen & Co Download [In Acrobat .pdf Format]:

NOTE: Simply highlight/copy and paste the above hyperlink to web address browser and click return. The file will automatically download. Dependant upon the Server/ISP used it will take some little while to download owing to the size of the above data file(s)

Download Adobe Reader: (To allow you to read and download our PDF documents) just click on download Adobe Reader by courtesy of Messrs G Owen & Co

Leadership Trust

London East Employers Guide to Training Providers

Employer's Guide to Training Providers

South London Learning Partnership

Real World Learning (JV) Limited

QCA's Database of Accredited Qualifications

Learning & Development Forum

Training seeks to support and develop the competence and effectiveness of all those involved in fundraising.
For more information on what other training is offered click here.

Training
News

Messrs G Owen & Co’s goal is to promote the highest standards of fundraising and as part of that aim we seek to support and develop the competence and effectiveness of all those involved in both fundraising and managing voluntary organisations'/groups'.

Together with a range of partners in addition to our professional presentations, training, and workshops @ Messrs G Owen & Co, the Institute of Fundraising promote a variety of professional presentations, training programmes under three headings:

The Certificate in Fundraising Management

Training for Business

The Fundraising Programme

All of the courses and programmes are designed to develop a wide range of fundraising skills for both fundraisers and fundraising managers. The ICF also underwrite the sectors professional fundraising qualification: The Certificate in Fundraising Management.

In the above section organisations’/groups’ will find information about ICF training and also about some of the initiatives that the Institute of Fundraising also helps to promote.
Funding for Training

There are several bodies that offer information and assistance about funding so as to be able to attend and participate in our presentations, training and workshops @ Messrs G Owen & Co:

CAF
Online have a Grantmaking programme, in particular a Fast Track Fund which offers grants for training

The Open University can also offer help to pay for their course fees with the Financial Award Fund click
here for further details

Learn Direct can offer advice on a range of courses and options for helping with fees click
here for further details

SPONSORSHIP

We need your help to keep the web site(s) @ Messrs G Owen & Co moving forward!

It takes a lot of time, commitment and money to continue to update this site alone with over 191+ web pages needed material FREE for the asking! This excludes the work of material to download. You can help in three simple and easy ways.

Firstly, become an annual sponsor of this site with a contribution of only £25.00 please pay this before downloading ANY material. To fail to make payment deprives future development for Voluntary Groups and penalises small organisations/groups please us to help you!

Secondly, in addition, or alternative, you can sponsor a web page, (dedicated to your concern, with your logo depicted at the top left hand box, promoting your services or products linked to a host of search engines and therefore locatable not just by people who specifically visit this site, but by users of the Internet as a whole.

Thirdly, please spread the word about this (and our other web sites), to every Organisation/Group staff person you have ever talked to as well as to other Voluntary Sector/non-for-profit bodies that need help!

In recognition of your direct kind support and to reciprocate the same, acknowledgement of this will be accorded in our extensive publicity material and in Press Releases, plus Web site(s), (of which we have no less than eight), and web pages, (of which there are over 191+ on this site alone), which would provide a excellent high profile and good customer relations for yourselves alone. Added to this will undoubtedly be the excellent publicity/public relations this would create for your body, coupled with the interest it would continue to create on the part of other sources/companies involved, which, in the past has precipitated business for companies who have supported us and would potentially continue to be of value in terms of future business.

It cannot be stressed enough that your kind contribution would not only be deeply appreciated but will go towards a very good and worthwhile cause once again, PLEASE...PLEASE SUPPORT!! Just the help with the provision of the some or all of the sponsorship would make a significant difference and valued contribution long remembered making this small contribution a longer term investment rather than an expense.

We can but once more only hope that you will feel able to help in some way in relation to the above in support of this invaluable work, (targeted at new, small, and emerging voluntary/charitable organisations/groups), if only as a goodwill/customer relations exercise. The added benefit to yourselves of this proposed work with the aid of the resources sought would provide advertising for yourselves as well, which would positively promote your business.

Send your contribution to us via:

Messrs G Owen & Co accepts payment using Nochex

[Simply click the above link to your web browser and press the 'return' key. This will automatically take you to the 'Nochex' web site to make a secure payment directly to us. Then just follow the step-by-step instructions provided.]

Alternatively, please send your contribution via PayPal to make fast, easy and secure payments to Messrs G Owen & Co

N.B: Contributions are not deductible, we are a for profit business that has provided such services as this for FREE since 1972, but we need help in keeping this site updated. We just cannot continue to do it alone. Thank you in anticipation of your support and hopefully tangible contribution(s)! A Certificate of Contribution will be provided.

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